Soft Skills & Personality Development

COURSES / SOFT SKILLS & PERSONALITY DEVELOPMENT

Soft Skills & Personality Development Posted on: Jun 03, 2024   Share

# Business Communication # Confidence Building # Corporate Etiquette and Grooming # Interview Skills # Resume/CV Building # Interpersonal skills # Group Discussion

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Course Deatils

Business Communication

• Purpose of Communication
• Barriers to Communication
• Verbal Communication:
o Email writing
o Employment Comm
o Effective writing
o Listening skill
Presentation skill

Confidence Building

• Understanding self-confidence and its importance
• Identifying and challenging limiting beliefs
• Setting achievable goals for personal and professional growth
• Practicing self-care and stress management techniques
• Building resilience and coping strategies for setbacks
• Celebrating successes and accomplishments

Corporate Etiquette and Grooming

• Understanding corporate culture and expectations
• Dressing appropriately for the workplace:
o Professional attire for different settings
o Grooming standards and personal hygiene
• Mastering workplace etiquette:
o Meeting etiquette (e.g., punctuality, participation)
o Communication etiquette (e.g., email, phone)
o Dining etiquette (e.g., business lunches, networking events)
• Handling conflicts and disagreements respectfully

Resume Building

• Purpose and structure of a resume/CV
• Formatting guidelines:
o Choosing a layout and font
o Organizing sections effectively
o Highlighting relevant experiences and achievements
• Crafting impactful summary statements and objective sections
• Tailoring resumes/CVs for specific job applications
• Incorporating keywords and action verbs
• Proofreading and editing for clarity and professionalism

Interpersonal Skills

• Effective communication skills:
o Active listening
o Clear and concise verbal communication
o Non-verbal communication cues
• Building and maintaining positive relationships with colleagues and supervisors
• Collaborating in team environments:
o Contributing ideas and insights
o Respecting diverse perspectives
o Resolving conflicts constructively
o Providing and receiving feedback gracefully
• Developing empathy and understanding towards others perspectives

Group Discussion 

• Overview of typical GD formats
• Understanding roles within a GD:

Moderator

Participants

• Key Skills for Successful Group Discussions:
o Time management and allocation of speaking time
o Effective communication skills:
o Verbal clarity
o Active listening
o Critical thinking and problem-solving
o Assertiveness and confidence in expressing opinions
o Collaboration and teamwork

• Strategies for Group Discussions:

o Formulating relevant points and arguments
o Anticipating counterarguments and preparing responses
o Practicing articulating thoughts concisely and persuasively
o Initiating and steering the discussion
o Building on others contributions
o Respecting diverse viewpoints and fostering inclusivity
o Handling interruptions and disagreements respectfully
• Managing Stress and Nervousness
o Deep breathing exercises
o Visualization techniques
Positive self-talk 



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Emilly Blunt

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Elsie Cunningham

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Maria Luna

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Maria Luna

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